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PUBLIC MARKS with tag "Software As A Service"

February 2007

The Power of Software

by longhorn2000

"Customers, stakeholders, and other departments notice as agents provide faster and better answers, close cases, and convert problems to repeat business. All this comes from access to knowledge that always existed but couldn’t be retrieved, and the empowerment to forward newly processed data to other agents – as in cases moving from support to sales with satisfied customers interested in additional offerings. Software liberates or enslaves. We like the kind we create (the liberating kind)."

crm cs&s customer service and support soa Amdocs Clarify dovetail dovetail software knowledge management km amdocs clarify SaaS service oriented architecture customer customer service & support Software As A Service customer relationship m

October 2006

cyn.in promises to evolve Information Management and Collaboration for the Enterprise

by romasha & 1 other

A detailed review of cyn.in the Enterprise 2.0 collaborative information management service.

extranets intranets informaiton management SaaS Software As A Service knowledge management web based applications Enterprise 2.0 collaboration blog web2.0 cyn.in

1 (2 marks)

PUBLIC TAGS related to tag "Software As A Service"

Active users

longhorn2000
last mark : 14/02/2007 22:03

romasha
last mark : 06/10/2006 19:58