PUBLIC MARKS with tags "personal finance" & money

A pretty simple site, came across it through Adwords of all things- getting your bank charges refunded is a pretty hot topic right now in the UK, and I needed to find out what to write in my letter to the bank. This site offered a basic but very useful ebook, with step by step instructions. Well worth a look if you are in the UK and have ever incurred charges for stuff like overdrafts and late payments