public marks

PUBLIC MARKS from longhorn2000 with tags crm & "first choice"

06 February 2007

The Dovetail Advantage: Agile Business Response

“Decision-Management consultant James Taylor recently handed down a good strategy rule concerning the speed with which the enterprise responds to business opportunity. He had seen an ad proclaiming that “Those who know first, win” – he disagreed . . .'Those who act first, win (provided the action is smart enough)'"

05 February 2007

Clarify plus Dovetail equals IT Heroes

“Every day in countless ways, the theme of business process coming up against software constraints (and the resolution of that situation) plays out in enterprises all over the world. It’s all done in an attempt to provide better service and support to customers. With regard to Clarify databases, Dovetail Software strives daily to play its part in this ongoing drama, and this has been another happy story from the annals of success."

02 February 2007

Business Process Drives the Change in CRM

“Technology for its own sake is a seductive slip. It may be happening with over-enthusiasm in the technological innovations of today’s changing CRM, but this will eventually self-correct. Technological innovations by their very brilliance will of course carry the field to the extent that they match bottom-line imperatives, but at the end of the game it’s business process that tallies the final score."

31 January 2007

Manually setup Dovetail WebServices on Windows 2003 Server

“We had a customer who needs to be able to manually setup our WebServices under IIS6 so I thought it would be best to share this with everyone. This guide will take you through setting up a virtual web directory under IIS version 6 on Windows Server 2003. It will also show you how to set the security on your files to make sure the web service will work..."

30 January 2007

Software Trends in the Service and Support of Customers

"SOA is the big paradigm change that signals more flexibility in market offerings and IT departments, with the emergence of what we’ve called “democratic software”. The formidable rise in adoption of SOA (Service Oriented Architecture) as a successful design philosophy foreshadows its reign as the totally dominant paradigm within two to three years."

29 January 2007