public marks

PUBLIC MARKS from longhorn2000 with tags customer & "customer relati"

13 February 2007 20:30

Amdocs Clarify, Dovetail Software, and Microsoft

“Forrester in its latest survey of the CRM field provides useful analysis of the Amdocs position, and also of Microsoft. We watch the development paths of both companies of course, since Dovetail Software provides long-running extensibility to Clarify™ databases, and the Dovetail CRM system, developed for Microsoft’s .NET platform, which opens up the options for legacy Clarify owners."