17 June 2006
排队理论 - 怪兽披头三
by 1 other排队的秘诀是:既不能让顾客失去耐心又不能让他们对等待的价值产生疑问。队伍长度和等待的时间比的平方成正比。女性上厕所平均1.5分钟,男性40秒,因此女厕所门前的队伍长度至少是男厕所的五倍。
30 May 2006
1
(2 marks)
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